Home Design Studio Stylist & Consultant

Williams-Sonoma, Inc.; Whitehall (Lehigh County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

A generous discount on all Williams-Sa

A 401(k) plan and other investment op

A wellness program

Paid vacations and holidays (full-time

Health benefits, dental and vision

Job summary

Williams-Sonoma, Inc. seeks a Design Studio Specialist to inspire customers and close sales at the cash wrap. You will conduct one-on-one consultations in-store and in-home to design living spaces that reflect client needs and style.

You will maintain product knowledge, promote promotions, and deliver world-class service including gift services and special orders. The role requires strong communication and ability to manage multiple tasks in a busy retail environment.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Customer follow-up

Sales ability

Multi-tasking

Job description

Williams-Sonoma, Inc. seeks a Design Studio Specialist to inspire customers and close sales at the cash wrap. You will conduct one-on-one consultations in-store and in-home to design living spaces that reflect client needs and style.

You will maintain product knowledge, promote promotions, and deliver world-class service including gift services and special orders. The role requires strong communication and ability to manage multiple tasks in a busy retail environment.