Home Design Sales Consultant

Williams-Sonoma, Inc.; Lone Tree, Northern (CO, KY); Hybrid; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health, dental and vision benefits

Job summary

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and help them express their style at home. You will assist customers and close sales at the cash wrap, with a focus on ongoing engagement and brand loyalty.

The role emphasizes product knowledge, personalized design plans, and a premier shopping experience in a fast-paced retail environment. Ideal candidates bring strong communication and clienteling skills, background in design or décor, and the ability to manage

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales.
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space.
• Create and present design plans based on client's needs, style, preferences and living space.
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

Skills

Strong communication

Clienteling

Customer follow-up

Sales experience

Time management

Job description

Williams-Sonoma, Inc. is seeking a Design Studio Specialist to inspire customers and help them express their style at home. You will assist customers and close sales at the cash wrap, with a focus on ongoing engagement and brand loyalty.

The role emphasizes product knowledge, personalized design plans, and a premier shopping experience in a fast-paced retail environment. Ideal candidates bring strong communication and clienteling skills, background in design or décor, and the ability to manage