Home Design & Sales Consultant

Crate and Barrel; Summerlin South (NV); On-site; USD 25,000 - 39,000; Full time

Job summary

Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece.

In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor.

Qualifications

• 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
• Experience working one on one with clients and recommending solutions
• Proficient in Google platforms, virtual communication, design tool experience preferred

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
• Create elevated designs for customers using moodboards, 2D & 3D floor plans, product lists and customer presentations
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual
• Deliver projects in a timely manner and within determined timelines
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
• Develop new and lasting relationships with customers through networking and clienteling
• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
• Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
• Ability to stay up to date on current design trends
• Ability to be an agent of change and shift quickly as our business evolves

Skills

Spatial planning

Fabric selection

Lighting

Interior design styles

2D/3D tools

Clienteling

Communication skills

Tech savvy

Tools

Google Suite

iPad

Job description

Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece.

In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor.