Home Design Retail Sales Lead

Williams-Sonoma, Inc.; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Paid vacations and holidays (full-time

Health benefits

Dental and vision insurance

Career opportunities across brands

Online learning through brand-specific

Job summary

Williams-Sonoma, Inc. in Phoenix is seeking a Lead, Sales (Key Holder) to inspire customers and help bring the brand to life by recommending products that fit entertaining needs. You will drive sales by sparking connections and creating lasting relationships with guests.

You will support the management team with opening and closing routines, supervise sales associates, ensure visual and back-of-house standards, and deliver world-class service to every guest.

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Skills

Leadership

Communication

Motivation

Retail sales

Supervision

Job description

Williams-Sonoma, Inc. in Phoenix is seeking a Lead, Sales (Key Holder) to inspire customers and help bring the brand to life by recommending products that fit entertaining needs. You will drive sales by sparking connections and creating lasting relationships with guests.

You will support the management team with opening and closing routines, supervise sales associates, ensure visual and back-of-house standards, and deliver world-class service to every guest.