Home Care Team Lead — Impact & Growth

Elara Caring; Chariton (IA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Collaborative environment

Impactful work

Competitive compensation

Tuition reimbursement for full-time

Free continuing education

Career growth

Medical, dental, and vision insurance

401(K) with employer match

Generous paid time off

Pet insurance

Job summary

Elara Caring in the United States is seeking a Care Team Supervisor to lead a team of licensed caregivers and deliver patient-centered home care. You will guide daily operations, scheduling, and staff development while ensuring high-quality outcomes for clients in our community.

You will report to the Care Team Manager or Branch Director and collaborate with case managers, supervisors, and leadership to drive branch growth and service excellence.

Responsibilities

• Coordinate and schedule homemaking, personal care, and home health aide services in a timely manner, including coverage for planned and unplanned absences
• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
• Review and manage contract-specific documentation and ensure all required authorizations align with scheduled services
• Educate clients on services, policies, and Federal/State regulations to ensure understanding and compliance
• Support branch growth initiatives and operational planning efforts
• Review reports and monitor systems to ensure accuracy in billing, payroll, utilization, and service delivery
• Process and manage employee timesheets and collaborate with payroll and timekeeping teams as needed
• Ensure ongoing compliance with all State, Federal, licensure, contract, and regulatory requirements
• Provide guidance, coaching, support, and performance counseling to caregivers to promote engagement and quality care
• Ensure caregiver compliance with required trainings, certifications, medical requirements, health assessments, and in-services
• Conduct caregiver orientations and maintain complete caregiver and client documentation records
• Monitor daily client service delivery requirements to ensure adequate caregiver availability and shift coverage
• Review open shifts, utilization reports, and staffing needs daily to maintain continuity of care
• Submit employee incident, allegation, and workers’ compensation information to HR in a timely manner
• Communicate professionally and effectively with caregivers, clients, case managers, supervisors, and leadership teams
• Represent Elara Caring in a professional and positive manner within the community
• Remain flexible and available to support direct care services as needed
• May oversee and provide guidance to Chinese-speaking supervisors to ensure alignment with branch and organizational objectives
• Support Elara Caring’s mission, values, and commitment to delivering exceptional patient-centered care

Job description

Elara Caring in the United States is seeking a Care Team Supervisor to lead a team of licensed caregivers and deliver patient-centered home care. You will guide daily operations, scheduling, and staff development while ensuring high-quality outcomes for clients in our community.

You will report to the Care Team Manager or Branch Director and collaborate with case managers, supervisors, and leadership to drive branch growth and service excellence.