Bilingual Home Care Team Leader

Elara Caring Careers; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

Continuing education

401(K) with match

Paid time off

Pet insurance

Medical insurance

Dental insurance

Vision insurance

Job summary

Elara Caring is hiring a Care Team Supervisor to lead a team of caregivers delivering home-based services. You will coordinate scheduling, maintain records, ensure compliance, and support branch growth while upholding patient-centered care.

The role requires strong leadership and communication, with experience in healthcare environments. Expect a collaborative, mission-driven workplace with opportunities for professional development and travel as needed.

Qualifications

• High School Diploma or GED required.
• Associate's or Bachelor's degree preferred.
• Experience in fast-paced healthcare or office environments encouraged.
• Knowledge of Medicare/Medicaid and home care operations preferred.
• Strong leadership and organizational skills.
• Spanish or Mandarin/Cantonese or other language skills may be required depending on location.

Responsibilities

• Coordinate and schedule homemaking, personal care, and home health services timely.
• Maintain client service records, plans of care, caregiver schedules, and docs.
• Review contract docs and ensure required authorizations align with services.
• Educate clients on services, policies, and regulations to ensure compliance.
• Support branch growth initiatives and operational planning efforts.
• Review reports and monitor billing, payroll, utilization and service delivery.
• Process and manage employee timesheets with payroll/timekeeping teams.
• Ensure ongoing compliance with state, federal, licensure, and contractual requirements.
• Provide guidance, coaching, and performance counseling to caregivers.
• Ensure trainings, certifications, and health assessments are up-to-date.
• Conduct caregiver orientations and maintain documentation records.
• Monitor daily client service delivery and caregiver availability.
• Review shifts and staffing needs to maintain continuity of care.
• Submit incident/workers' comp information to HR timely.
• Communicate professionally with caregivers, clients, case managers and leaders.
• Represent Elara Caring positively in the community and in local orgs.
• Remain flexible to support direct care services as needed.
• May oversee Chinese-speaking supervisors to align with objectives.

Skills

Leadership

Coaching

Communication

Time management

Bilingual Spanish

Education

Bachelor's degree preferred

High School Diploma or GED required

Job description

Elara Caring is hiring a Care Team Supervisor to lead a team of caregivers delivering home-based services. You will coordinate scheduling, maintain records, ensure compliance, and support branch growth while upholding patient-centered care.

The role requires strong leadership and communication, with experience in healthcare environments. Expect a collaborative, mission-driven workplace with opportunities for professional development and travel as needed.