Home Care Service Coordinator

Addus HomeCare; Sunbury (Northumberland County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Daily Pay

Monthly bonus

PTO

Retirement planning

Life Insurance

Job summary

Addus HomeCare in Sunbury, PA is seeking a scheduling supervisor to oversee in-home care workers across a geographic area. The role focuses on aligning staffing with client care plans and providing coverage as needed, while ensuring accurate documentation and timely communication.

Ideal candidates will have at least one year of scheduling experience, a high school diploma, and strong interpersonal, organizational, and computer skills.

Qualifications

• Must have high school diploma or equivalent.
• Experience in office scheduling or coordination preferred.
• Strong interpersonal and communication abilities.

Responsibilities

• Schedules employees as directed by the client's care plan established upon intake.
• Creates and maintains work schedules in the scheduling system; manages changes due to client needs.
• Provides alternate coverage to ensure the client's care plan is followed and services are not interrupted.
• Supervises direct service employees and enforces company policies and guidelines.
• Assists with the new hire process and ensures all documentation is completed accurately.
• Maintains effective communication with central admissions and other departments.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling program

Job description

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Position Summary:

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! We will train the right candidate.

Hours:

Full Time: Monday through Friday 8 am to 4:00 pm.

Location:

Arcadia Home Care & Staffing 41 N. Forth St. 1st Floor Sunbury, PA 17801-2235

At Arcadia/ Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Daily Pay
• Monthly Bonus
• PTO Plan
• Retirement Planning
• Life Insurance
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Provide Client Care. Able to cover a critical client who does not have a backup in place when an aide is unavailable.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
• Must have high school diploma or equivalent.
• 1 year of office and scheduling experience.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation (Driver's License, Auto Insurance, Vehicle).

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.