Home Care Service Coordinator

Addus HomeCare; Fredericksburg (VA); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Bonus

Daily Pay

PTO Plan

Retirement Planning

Life Insurance

Job summary

Addus HomeCare in the Fredericksburg area seeks an experienced Scheduling Supervisor to oversee in-home care workers and clients, coordinate coverage, and ensure adherence to care plans within a defined geographic area.

The role requires a high school diploma, at least two years in scheduling or health care, and one year in office and recruiting. Proficiency in Word, Excel, and scheduling software is expected, with strong interpersonal and organizational skills.

Qualifications

• High school diploma or equivalent required.
• 2 years of scheduling or health care experience required.
• 1 year office and recruiting experience required.
• Strong interpersonal, organizational and communication abilities.
• Proficient computer skills including Word, Excel, and scheduling software.

Responsibilities

• Schedule and supervise in-home care workers and clients in a geographic area.
• Create and manage work schedules to follow the client's care plan.
• Process patient authorizations and communicate with central admissions.
• On-board and train new branch Administrative employees.
• Supervise direct service employees and uphold company policies.

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

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Position Summary:

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours:

Full Time: Monday through Friday 8 am to 5 pm. On Call Requirements may apply.

• Wage Range: $17.00 - $20.00 per hour plus bonus opportunities.

At Addus we offer our team the best:

• Bonus
• Daily Pay
• PTO Plan
• Retirement Planning
• Life Insurance
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• On-board and train new branch Administrative employees.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
• Must have high school diploma or equivalent.
• 2 years of scheduling or health care experience required
• 1 year office and recruiting experience required
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.