Home Care Service Coordinator

Addus HomeCare, Inc.; State College (Centre County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Monthly bonuses

Daily pay

Paid time off

Retirement planning

Life insurance

Employee discounts

Education growth

Job summary

Addus HomeCare, Inc. is seeking a Service Coordinator to join our team in State College, PA.

This in-office role coordinates administrative and operational activities, including HR, payroll, and scheduling of direct service staff, to ensure clients receive the best service per their care plans. Responsibilities include creating caregiver schedules, client updates, and monthly wellness calls, while adhering to HIPAA and Medicaid/Medicare regulations.

Qualifications

• High school diploma or equivalent.
• 1 year scheduling experience in a health care setting.
• 1 year home care experience.
• Strong interpersonal, organizational, and communication skills.
• Tech-savvy with Microsoft Word, Excel, and scheduling software.
• Reliable transportation.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Ensure uninterrupted service by coordinating coverage for client needs.
• Conduct monthly wellness calls and in-home visits.
• Be the go-to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment.
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations.

Skills

Scheduling experience

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word/Excel

Reliable transportation

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

POSITION SUMMARY

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location: Arcadia Home Care & Staffing 1999 Cato Avenue Building B, Lower Level, Suite A, State College, PA 16801-2754

Schedule: Full-Time | In-Office | Monday–Friday | 8:00 AM – 4:00 PM

Why You’ll Love Working Here

• Competitive Medical, Dental & Vision Benefits
• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts
• Continued Education & Growth Opportunities

What You’ll Do

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring

• High school diploma or equivalent
• 1 year of scheduling experience in a health care environment required
• At least 1 year of Home care experience
• Strong interpersonal, organizational, and communication skills
• Tech-savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 11390 to 334-518-4376.