Home Care Service Coordinator

Addus HomeCare; Shippenville (Clarion County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Daily Pay Option

PTO

Retirement Planning

Life Insurance

Employee Discounts

Job summary

Addus HomeCare is seeking a Service Coordinator to coordinate administrative, HR, payroll, scheduling for direct service staff and resolve client issues in collaboration with the Branch Manager. This full‑time, in‑office role focuses on delivering high‑quality service according to the care plan.

You will create caregiver schedules, coordinate coverage for client needs, perform wellness calls and in‑home visits, and support client updates while maintaining HIPAA and Medicaid/Medicare compliance

Qualifications

• High school diploma or equivalent.
• 1 year of scheduling experience in a health care environment.
• At least 1 year of home care experience.
• Strong interpersonal, organizational, and communication skills.
• Tech‑savvy with Microsoft Word, Excel, and scheduling software.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Ensure uninterrupted service by coordinating coverage for client needs.
• Conduct monthly wellness calls and in‑home visits.
• Be the go‑to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment.
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

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POSITION SUMMARY

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location

Arcadia Home Care & Staffing 11294 Route 322 Shippenville, PA 16254-4934

Schedule

Full‑Time | In‑Office | Monday–Friday | 8:00 AM – 4:00 PM

Why You’ll Love Working Here

• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts

What You’ll Do

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in‑home visits
• Be the go‑to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring

• High school diploma or equivalent
• 1 year of scheduling experience in a health care environment required
• At least 1 year of Home care experience
• Strong interpersonal, organizational, and communication skills
• Tech‑savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 11450 to 334‑518‑4376.