Home Care Service Coordinator role

Addus HomeCare; Wintersville (OH); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Bonus

Daily Pay

Company Matched 401K

PTO Plan

Retirement Planning

Life Insurance

Job summary

Addus HomeCare in Wintersville, Ohio is hiring to oversee scheduling and supervision of in-home care workers within a geographic area. The role offers the satisfaction of helping older people and individuals with disabilities live safely at home, with a Monday–Friday schedule and opportunities for professional growth.

The ideal candidate has at least 1 year of scheduling or health care experience, 1 year in office and recruiting, and strong interpersonal and computer skills.

Qualifications

• High school diploma or equivalent.
• At least 1 year of scheduling or health care experience.
• At least 1 year of office and recruiting experience.
• Strong interpersonal, organizational, and communication skills.
• Computer skills including Microsoft Word, Excel, and scheduling software.
• Reliable transportation.

Responsibilities

• Schedule and supervise in-home care workers and clients within a geographic area.
• Ensure care plans are followed and client services are uninterrupted.
• On-board and train new branch administrative staff.
• Supervise direct service employees and enforce company policies.
• Assist with the new hire process and complete documentation.
• Coordinate with central admissions and manage reauthorizations.
• Prepare client charts and maintain accurate records for new clients.
• Schedule employees per client care plans and adjust for changes.

Skills

Scheduling

Healthcare experience

Recruiting

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Scheduling program

Job description

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Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours: Monday through Friday 8 am to 5 pm.

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Bonus
• Daily Pay
• Company Matched 401K
• PTO Plan
• Retirement Planning
• Life Insurance
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• On-board and train new branch Administrative employees.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
• Must have high school diploma or equivalent.
• 1 year of scheduling or health care experience required.
• 1 year office and recruiting experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.