Home Care Service Coordinator

Addus HomeCare, Inc.; Coeur d'Alene (ID); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Mileage reimbursed

Monthly bonus

Daily Pay option

PTO plan

Retirement planning

Life insurance

Employee discounts

Continued education

Job summary

Addus HomeCare in Coeur d'Alene, ID is seeking a Full Time Service Coordinator (Scheduler / Recruiter) to supervise in-home care workers and clients across northern Idaho. You will manage staffing, recruit 4-8 aides monthly, and travel across five northern counties. Strong computer skills and communication are essential.

Main duties include coordinating staffing, onboarding, and recruitment efforts, with a focus on quality assurance visits and ensuring smooth operations in a busy homecare office.

Qualifications

• Must have high school diploma or equivalent.
• Interpersonal, organizational and communication skills.
• Boots on the ground recruiting and covering shifts in the field as needed.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation (Driver's License, Auto Insurance, Vehicle)

Responsibilities

• Coordinate staffing requirements and provide recruitment assistance.
• Research industry trends and develop pipelines for critical positions.
• Create and maintain social media and media opportunities.
• Coordinate field recruiting and hiring process (sourcing, interviewing, offers).
• Handle pre-employment protocol and onboarding activities.
• Maintain active-employee files and ensure compliance.
• Develop sourcing strategies to identify top talent.
• Audit new hire packets for completeness and compliance.
• Coordinate orientation for new hires and address concerns

Skills

Interpersonal skills

Organizational skills

Communication skills

Boots-on-the-ground recruiting

Computer skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Addus Homecare searching for a Full Time Service Coordinator (Scheduler / Recruiter) to join our Coeur d'Alene ID team. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. They must have good computer skills with the ability to maneuver many different applications. Good communication skills and a positive team member. Primary duties will include weekly quality assurance visits to clients' homes, hiring 4-8 new home care aides monthly, and other recruiting activities. Travel the 5 northern counties of Idaho is required. Ability to prioritize work demands and handle the stress of a busy homecare office. This job is not boring and a good fit for someone who enjoys being challenged.

Hours: Full Time Monday - Friday 8am-5pm

Location: Addus HomeCare 850 W Ironwood Drive Suite 101 Coeur d'Alene, ID 83814

At Addus we offer our team the best:

• Continued Education
• Mileage reimbursed
• Monthly Bonus
• Daily Pay Option
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Coordinates staffing requirements and provides recruitment assistance to the Agency Director, Regional Director, and Human Resources
• Researches a wide variety of resources to stay current on business, competitor presence and industry trends, as well as develops pipelines for critical positions. Researches trade publications & develops industry networking contacts
• Responsible to research, create, coordinate, implement and maintain social media, electronic and print media opportunities
• Coordinates and drives the field recruiting and hiring process to include: sourcing, scheduling, interviewing, selecting, negotiating and extending offers (including explanation of compensation plans, benefits, etc.)
• Initiates and coordinates pre-employment protocol and offer presentation process which includes interviews, assessment testing, reference checks, background checks, etc.
• Completes the initial screening of candidates, conducts reference and criminal background checks, assessment testing, orientation, and other aspects of the on-boarding process.
• Ongoing active-employee file maintenance and compliance assurance
• Develops and executes creative sourcing strategies to identify top talent including direct sourcing/cold-calling, networking, internal referral generation, job fairs, internet and intranet postings and resume searches
• Identifies trends and innovative recruiting techniques in order to be competitive in recruiting practices
• Audits new hire employee packets to ensure they are complete and compliant
• Coordinates the general orientation of new hires by preparing all new hire information, conducting the orientation session, processing I.D. badges, and addressing any employee concerns

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• Interpersonal, organizational and communication skills.
• Boots on the ground recruiting and covering shifts in the field as needed.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation (Driver's License, Auto Insurance, Vehicle)

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.