Home Care Service Coordinator (Scheduler/Recruiter)

Addus HomeCare; Twin Falls (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Continued Education

Mileage reimbursed

Monthly Bonus

Daily Pay Option

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Twin Falls, ID is seeking a Full Time Service Coordinator/Scheduler to join our Twin Falls team. This role is responsible for scheduling and supervising in-home care workers and clients within a geographic area, ensuring care plans are followed and client needs are met.

The position offers training, a Monday–Friday schedule, and the opportunity to positively impact older adults and people with disabilities living at home.

Qualifications

• Must have high school diploma or equivalent.
• Interpersonal, organizational and communication skills.
• Boots on the ground recruiting and covering shifts in the field as needed.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Responsibilities

• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Provide Client Care. Able to cover a critical client who does not have a backup in place when an aide is unavailable.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Addus Homecare searching for a Full Time Service Coordinator /Scheduler to join our Twin Falls ID team.

Position Summary

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! We will train the right candidate.

Hours

Full Time Monday - Friday 8am-5pm

Location

Addus HomeCare 164 River Vista Place, Twin Falls, ID 83301

At Addus We Offer Our Team The Best

• Continued Education
• Mileage reimbursed
• Monthly Bonus
• Daily Pay Option
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Provide Client Care. Able to cover a critical client who does not have a backup in place when an aide is unavailable.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Position Requirements & Competencies

• Must have high school diploma or equivalent.
• Interpersonal, organizational and communication skills.
• Boots on the ground recruiting and covering shifts in the field as needed.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation (Driver's License, Auto Insurance, Vehicle)

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.