Home Care Scheduling Leader

Elara Caring; Mount Vernon (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement for full-time/CE

401(K) with employer match

Paid time off and holidays

Insurance plans

Job summary

Elara Caring is seeking a Staffing Supervisor in Texas to lead daily scheduling and dispatch hundreds of caregiver appointments, ensuring client needs are met and care plans are followed.

You will oversee scheduling operations, coordinate with HR and field teams, and maintain documentation to uphold policy compliance. Strong communication, organization, and ability to manage on-call coverage are required for success.

Qualifications

• Education: 60 college credit hours or 2+ years of supervisory experience in healthcare or service.
• Experience: Minimum 2 years in staffing, scheduling, or dispatching, preferably in home care, healthcare, transportation, or call center operations.

Responsibilities

• Lead daily scheduling and dispatching across hundreds of caregiver appointments.
• Handle last-minute schedule changes and emergency coverage with professionalism.
• Monitor caregiver availability and balance workloads in line with policy.
• Collaborate with field operations, HR, and recruiting to identify staffing trends.
• Train and mentor dispatch staff and communicate schedule updates clearly.
• Maintain accurate documentation and ensure compliance with company policies and state regulations.
• Perform other duties as assigned.

Skills

Multitasking

Organization

Time management

Communication

Education

60 college credit hours or 2+ years supervisory experience in healthcare or service environment

Tools

Scheduling software

Job description

Elara Caring is seeking a Staffing Supervisor in Texas to lead daily scheduling and dispatch hundreds of caregiver appointments, ensuring client needs are met and care plans are followed.

You will oversee scheduling operations, coordinate with HR and field teams, and maintain documentation to uphold policy compliance. Strong communication, organization, and ability to manage on-call coverage are required for success.