Home Care Scheduling Expert

Senior Helpers; Monterey Park (CA); On-site; USD 27,552,000 - 34,440,000; Part time

Job summary

Senior Helpers Monterey Park is seeking a part-time Scheduler to manage caregiver scheduling, client coordination, and scheduling logistics. The role emphasizes excellent communication, organization, and a client-focused approach.

Ideal candidates will have a High School Diploma or GED, 1+ year in staffing/logistics, and bilingual ability in English and Mandarin or Cantonese to serve a diverse client base. Opportunities exist to grow into full-time roles based on business needs.

Qualifications

• High School Diploma or GED required.
• Associate’s degree preferred.
• Minimum of one year in staffing/scheduling/logistics position preferred.
• Bilingual in English and Mandarin or Cantonese preferred.
• Knowledge of general home care/healthcare staffing preferred.
• Excellent organization and communication skills.
• Quick-thinking and astute decision-making skills.
• Team player with strong client interaction skills and ability to multi-task.

Responsibilities

• Manages workload based on goals, initiative, and prioritization.
• Select, schedule, and coordinate caregivers based on assessment and care plan information.
• Maintain scheduling of caregivers and respond to conflicts or emergencies.
• Communicate caregiver changes and updates to client family.
• Track scheduling changes in company software.
• Accept on-call duty (about two weeks per month).
• Coordinate shift back-fill in case of tardiness or absences.
• Serve as point of contact with client family regarding schedules.
• Maintain rapport with clients and caregivers; promote positive relationships.
• Collaborate with supervisor on hiring needs and issues.

Skills

Customer service

Organization

Communication

Multitasking

Problem-solving

Team player

Bilingual English Mandarin Cantonese

Education

High School Diploma or GED

Associate’s degree preferred

Job description

Senior Helpers Monterey Park is seeking a part-time Scheduler to manage caregiver scheduling, client coordination, and scheduling logistics. The role emphasizes excellent communication, organization, and a client-focused approach.

Ideal candidates will have a High School Diploma or GED, 1+ year in staffing/logistics, and bilingual ability in English and Mandarin or Cantonese to serve a diverse client base. Opportunities exist to grow into full-time roles based on business needs.