Home Care Scheduler & Operations Assistant — Growth Path

HomeWell Care Services, Inc.; Largo (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive salary based on experience

Performance-based bonuses

Liability Insurance

Worker’s Compensation

Reemployment Benefits

Paid Time-Off (PTO)

Job summary

HomeWell Cares Services is seeking a motivated scheduler/operations assistant to support the office and operations team. This role will manage caregiver scheduling, handle calls from clients and caregivers, and assist with timecard processing and related tasks.

The ideal candidate will have clerical and scheduling experience, preferably in home care, own a vehicle, and able to multitask in a fast-paced office. Growth potential into Operations Manager/Director role.

Qualifications

• High School graduate or equivalent.
• Strong Preference will be given to candidates having demonstrated experience using WellSky / ClearCare.
• Preferred 1+ year of scheduling experience, preferably in home care.

Responsibilities

• Provides administrative support to ensure efficient operation of the office, including but not limited to: Schedules the daily activities of caregivers, answers telephone, takes inquiries or messages in an upbeat, professional manner.
• Handles client and caregiver issues both inside outside of normal business hours.
• Communicates continually with associates and clients to evaluate service.
• Serves as a team player within an office environment.
• Maintains documentation client and caregiver activity in Wellsky/ClearCare.
• Responds promptly and courteously to all clients’ calls.

Education

High School graduate or equivalent

Tools

WellSky

ClearCare

Job description

HomeWell Cares Services is seeking a motivated scheduler/operations assistant to support the office and operations team. This role will manage caregiver scheduling, handle calls from clients and caregivers, and assist with timecard processing and related tasks.

The ideal candidate will have clerical and scheduling experience, preferably in home care, own a vehicle, and able to multitask in a fast-paced office. Growth potential into Operations Manager/Director role.