Home Care Scheduler

Silver Care LLC; Norfolk (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

Company parties

Flexible Scheduling

Competitive Compensation

Job summary

Silver Care LLC in Norfolk, Virginia, is seeking a Home Care Scheduler to coordinate and report scheduling information, ensuring comprehensive, consistent patient care across service areas.

Ideal candidates are empathetic, highly organized, and customer-service oriented, with the ability to travel to service areas. Proficiency with scheduling software and a CNA/HHA/PCA credential is required.

Qualifications

• High school diploma or GED required.
• Previous scheduling experience in home care or healthcare preferred.
• Empathetic and highly organized with strong customer service skills.

Responsibilities

• Coordinate internal and external staffing needs
• Assign clients to clinicians
• Use cloud-based scheduling software
• Maintain on-call and backup staff lists for last-minute coverage
• Communicate schedule updates to caregivers
• Inform managers and clients of scheduling changes
• Assist in hiring, training, and management of new staff

Skills

Empathetic

Highly organized

Customer service

Travel readiness

Multitask

Education

High school diploma or GED

CNA/HHA/PCA certification

Tools

Microsoft Office

Job description

Benefits:

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

Company parties

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

We are seeking a Home Care Scheduler (Care Specialist) to join our team. In this role, you will collect, manage, and report on scheduling information. This important position helps us provide comprehensive, consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, has excellent customer service skills, and can travel to service areas.

Responsibilities

Coordinate internal and external staffing needs

Assign clients to the appropriate clinicians

Use cloud-based scheduling software

Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage

Communicate with caregivers regarding any updates or changes to their schedule

Communicate with managers and clients to inform them of any schedule or staffing changes

Assist in the hiring, training, and management of new staff

Qualifications

High school diploma or GED

Previous experience as a Home Care Scheduler or in a similar position is preferred

Highly organized with attention to detail

Comfortable with Microsoft Office and other computer programs

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills

Must have CNA/HHA/PCA

Must have a reliable vehicle at all times

Must be able to multitask

Must be able to type