Home Care Scheduler - After-Hours On-Call

Wesley Homes; Federal Way (WA); Híbrido; USD 31.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

PTO + holidays

Retirement plan match (403b)

On-demand pay (Dayforce Wallet)

Employee Assistance Program (EAP)

Food/beverage discounts

Descripción de la vacante

Wesley Homes is seeking a Home Care Scheduler in Washington to efficiently schedule staff delivering care services for residents and patients both on campus and in private homes. This after-hours, on-call role covers Monday through Thursday evenings and some holiday hours.

Responsibilities include staffing optimization, client follow-ups, and maintaining accurate care schedules. Must have a high school diploma or GED and experience with scheduling software, plus strong English communication.

Formación

• High school diploma or GED is required or equivalent work experience.
• Prior experience with software-based scheduling systems is required.
• Ability to read, write and communicate proficiently in English.
• Excellent communication skills and documentation skills are essential.
• Proficiency with Microsoft Office and cloud-based tools is expected.
• Self-motivated with strong organizational skills and ability to handle stress.

Responsabilidades

• Schedule staff to deliver care services daily, weekly and monthly for residents and patients, on campus and in private homes.
• Monitor customer satisfaction through follow-ups, surveys and feedback tools.
• Enter and maintain accurate client schedules and care profiles.
• Provide reminder calls to staff and clients to ensure continuity.
• Run reports to monitor staff certifications and credentialing.
• Track labor hours and adjust staffing as needed.
• Perform other duties as assigned.

Conocimientos

Scheduling software

Communication skills

MS Office

English proficiency

Educación

High school diploma or GED

Descripción del empleo

Wesley Homes is seeking a Home Care Scheduler in Washington to efficiently schedule staff delivering care services for residents and patients both on campus and in private homes. This after-hours, on-call role covers Monday through Thursday evenings and some holiday hours.

Responsibilities include staffing optimization, client follow-ups, and maintaining accurate care schedules. Must have a high school diploma or GED and experience with scheduling software, plus strong English communication.