Evening Home Care Scheduler - Impactful, Fast-Paced

Elite Home Care, Day Centers & Transportation; Spartanburg (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Elite Home Care is seeking an Evening Scheduler to manage client and caregiver scheduling from 12:30 pm to 9:00 pm, Monday through Friday. You will serve as the crucial link between clients, caregivers, and our office team, ensuring timely communication, coverage of shifts, and high-quality in-home care.

This fast-paced role requires strong communication, problem-solving, and organization, with a focus on coordinating care for adults across acute, residential, and long-term settings.

Qualifications

• High School Diploma or GED required.
• Experience working with adults in acute care, residential, or long-term care settings.
• Experience with Alzheimer’s Disease or Dementia preferred.

Responsibilities

• Answer phones promptly and professionally, assisting clients and caregivers with scheduling needs.
• Build and maintain client schedules, ensuring all shifts are covered.
• Fill open shifts quickly and communicate assignments to clients, caregivers, and responsible parties.
• Monitor missed or late shifts, follow up with caregivers, and keep clients informed.
• Send detailed shift reports to the care team.
• Step in during call-outs to find coverage and keep services consistent.
• Work closely with the operations team to anticipate staffing needs.

Skills

Strong communication

Problem-solving

Organizational skills

Education

High School Diploma or GED

Job description

Elite Home Care is seeking an Evening Scheduler to manage client and caregiver scheduling from 12:30 pm to 9:00 pm, Monday through Friday. You will serve as the crucial link between clients, caregivers, and our office team, ensuring timely communication, coverage of shifts, and high-quality in-home care.

This fast-paced role requires strong communication, problem-solving, and organization, with a focus on coordinating care for adults across acute, residential, and long-term settings.