Evening Home Care Scheduler: Ensure Smooth Shifts

Elite Home Care Day Centers & Transportation; Spartanburg (SC); On-site; USD 19,000 - 25,000; Full time

Job summary

Elite Home Care is seeking an Evening Scheduler to serve as the pivotal link between clients, caregivers, and the office team. From 12:30 pm to 9 pm, Monday through Friday, you will manage client schedules, confirm caregiver assignments, and ensure shifts are covered.

This fast-paced role rewards clear communication, problem solving, and attention to detail, with opportunities to grow in a mission-driven company serving children, young adults and seniors in Spartanburg.

Qualifications

• Education: High School Diploma or GED required.
• Experience: Working with adults in acute care, residential, or long-term care settings.

Responsibilities

• Answer phones promptly and professionally, assisting clients and caregivers with scheduling needs.
• Build and maintain client schedules, ensuring all shifts are covered.
• Fill open shifts quickly and communicate assignments to clients, caregivers, and responsible parties.
• Monitor missed or late shifts, follow up with caregivers, and keep clients informed.
• Send detailed shift reports to the care team.
• Step in during call-outs to find coverage and keep services consistent.
• Work closely with the operations team to anticipate staffing needs.

Skills

Communication

Problem-solving

Organizational skills

Education

High School Diploma or GED

Job description

Elite Home Care is seeking an Evening Scheduler to serve as the pivotal link between clients, caregivers, and the office team. From 12:30 pm to 9 pm, Monday through Friday, you will manage client schedules, confirm caregiver assignments, and ensure shifts are covered.

This fast-paced role rewards clear communication, problem solving, and attention to detail, with opportunities to grow in a mission-driven company serving children, young adults and seniors in Spartanburg.