Home Care Scheduler

Synergy HomeCare; Franklin (MA); On-site; USD 34,000 - 39,000; Full time

Job summary

Synergy HomeCare is seeking a dependable Scheduler to organize caregiver schedules and coordinate with clients in Franklin, MA. The role supports timely, person-centered home care by ensuring the right caregiver is matched to each client’s needs and shifts.

You will maintain accurate scheduling records in AxisCare or a similar system, communicate updates to caregivers and clients, and assist with general office tasks to keep daily operations running smoothly.

Qualifications

• 2+ years in scheduling, office administration, or related role (home care preferred).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule and coordinate caregivers with clients based on needs, availability, and shifts.
• Manage caregiver schedules, open shifts, call-outs, and last-minute changes.
• Communicate schedule updates and shift assignments to caregivers and clients clearly.

Skills

Scheduling

Organization

Communication

Multitasking

Problem-solving

Office apps

Tools

AxisCare

Excel

Word

Gmail

Job description

Hiring Now: Scheduler Role

Experience the SYNERGY HomeCare difference, where we are united by one purpose: bringing wholehearted, life-energizing care to people in the comfort of their own homes. We are looking for a dependable, organized, and people-oriented Scheduler to join our team and help ensure our clients receive the care they need, when they need it.

If you enjoy helping others, thrive in a fast-paced environment, and can keep schedules organized while communicating with caregivers and clients, we would love to hear from you!

Responsibilities:

• Schedule and coordinate caregivers with clients based on their needs, availability, and assigned shifts.

• Manage caregiver schedules, open shifts, call-outs, and last-minute scheduling changes.

• Communicate schedule updates and shift assignments clearly to caregivers and clients.

• Monitor staffing coverage and help ensure all scheduled shifts are filled.

• Maintain accurate client and caregiver records in AxisCare or a similar scheduling system.

• Follow up with caregivers to confirm their availability and attendance.

• Assist with general office tasks, documentation, and other administrative duties as needed.

• Work closely with the team to address scheduling concerns and maintain smooth daily operations.

Requirements:

• At least 2 years of experience in scheduling, office administration, or a related role; home care experience is preferred.

• Strong organizational skills and attention to detail.

• Excellent verbal and written communication skills.

• Ability to multitask, prioritize responsibilities, and work under pressure.

• Strong problem-solving skills and the ability to handle last-minute changes professionally.

• Proficiency in Microsoft Word, Excel, Gmail, and other office applications.

• Experience with AxisCare or other scheduling software is a plus.

• Self-motivated, dependable, adaptable, and willing to learn.

Compensation:

$25-$28 per hour, depending on experience and qualifications.

If you are organized, proactive, and ready to make a difference behind the scenes by helping connect caregivers with the clients who need them, we encourage you to apply today and become part of the SYNERGY HomeCare team!