Scheduling Manager

Senior Helpers; Jasper (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Senior Helpers in Jasper, GA is seeking a skilled Scheduler Manager to oversee caregiver scheduling operations and ensure continuous, high-quality care for clients in their homes. The role partners with caregivers, clients, and office leadership to maintain full shift coverage and operational efficiency.

The ideal candidate will have scheduling experience in healthcare, strong organizational abilities, and proficiency with scheduling software and MS Office.

Qualifications

• Previous scheduling experience preferred (home care or healthcare preferred)
• Supervisory or management experience strongly preferred
• Strong organizational and time-management skills
• Ability to multitask and thrive in a fast-paced environment
• Excellent communication and problem-solving skills
• Proficiency with scheduling software and Microsoft Office
• Professional, dependable, and customer-service oriented

Responsibilities

• Create, manage, and optimize caregiver schedules for multiple clients
• Ensure all client shifts are staffed appropriately and consistently
• Respond quickly to call-outs, schedule changes, and last-minute needs
• Match caregivers with clients based on skills, availability, and preferences
• Monitor overtime and staffing levels to maintain efficiency
• Communicate effectively with caregivers, clients, and office staff
• Train and support scheduling staff (if applicable)
• Maintain accurate scheduling records and documentation
• Collaborate with recruiting and management teams to meet staffing needs
• Participate in on-call rotation as needed

Skills

Scheduling experience

Supervisory experience

Organizational skills

Time-management

Communication skills

Scheduling software

Microsoft Office

Customer service

Tools

MS Office

Job description

About Us

Senior Helpers is a leading provider of in-home senior care, dedicated to helping seniors age safely and comfortably in their homes. We are growing and looking for a highly organized, motivated Scheduler Manager to join our team and help ensure our clients receive consistent, high-quality care.

Position Summary

The Scheduler Manager is responsible for overseeing all caregiver scheduling operations, ensuring every client receives reliable and continuous care. This role manages daily scheduling, supervises scheduling staff (if applicable), and works closely with caregivers, clients, and office leadership to maintain full shift coverage and operational efficiency.

Key Responsibilities

• Create, manage, and optimize caregiver schedules for multiple clients


• Ensure all client shifts are staffed appropriately and consistently


• Respond quickly to call-outs, schedule changes, and last-minute needs


• Match caregivers with clients based on skills, availability, and preferences


• Monitor overtime and staffing levels to maintain efficiency


• Communicate effectively with caregivers, clients, and office staff


• Train and support scheduling staff (if applicable)


• Maintain accurate scheduling records and documentation


• Collaborate with recruiting and management teams to meet staffing needs


• Participate in on-call rotation as needed

Qualifications

• Previous scheduling experience preferred (home care or healthcare preferred)


• Supervisory or management experience strongly preferred


• Strong organizational and time-management skills


• Ability to multitask and thrive in a fast-paced environment


• Excellent communication and problem-solving skills


• Proficiency with scheduling software and Microsoft Office


• Professional, dependable, and customer-service oriented

What We Offer

• Competitive pay (based on experience)


• Monday-Friday schedule with rotating on-call support


• Supportive team environment


• Opportunity for growth within a rapidly expanding company


• Meaningful work making a difference in seniors' lives

Why Join Senior Helpers?

At Senior Helpers, you're not just filling shifts - you're ensuring seniors receive the care they need to stay safe, independent, and comfortable at home. Your role directly impacts the lives of families in our community every day.