Home Care Operations & Scheduling Specialist

arcadiahomecare; State College (Centre County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Monthly bonus

Daily pay

PTO

Retirement plan

Life insurance

Employee discounts

Education & growth

Job summary

Arcadia Home Care & Staffing in State College, PA is seeking a Service Coordinator to manage administrative and operational activities, including scheduling direct care staff and addressing client issues in partnership with the Branch Manager. This full-time, in-office role requires HIPAA and Medicaid/Medicare compliance, strong communication, and the ability to maintain a welcoming office environment.

Daily wellness calls and visits are part of the responsibility.

Qualifications

• High school diploma or equivalent.
• 1 year of scheduling experience in a health care environment.
• At least 1 year of home care experience.
• Strong interpersonal, organizational, and communication skills.

Responsibilities

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Scheduling software

Job description

Arcadia Home Care & Staffing in State College, PA is seeking a Service Coordinator to manage administrative and operational activities, including scheduling direct care staff and addressing client issues in partnership with the Branch Manager. This full-time, in-office role requires HIPAA and Medicaid/Medicare compliance, strong communication, and the ability to maintain a welcoming office environment.

Daily wellness calls and visits are part of the responsibility.