Home Care Service Coordinator

arcadiahomecare; State College (Centre County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Monthly bonus

Daily pay

PTO

Retirement plan

Life insurance

Employee discounts

Education & growth

Job summary

Arcadia Home Care & Staffing in State College, PA is seeking a Service Coordinator to manage administrative and operational activities, including scheduling direct care staff and addressing client issues in partnership with the Branch Manager. This full-time, in-office role requires HIPAA and Medicaid/Medicare compliance, strong communication, and the ability to maintain a welcoming office environment.

Daily wellness calls and visits are part of the responsibility.

Qualifications

• High school diploma or equivalent.
• 1 year of scheduling experience in a health care environment.
• At least 1 year of home care experience.
• Strong interpersonal, organizational, and communication skills.

Responsibilities

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Scheduling software

Job description

POSITION SUMMARY:

Arcadia and Addus is searching for a Service Coordinator to join our team. This position is responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location:

Arcadia Home Care & Staffing 1999 Cato Avenue Building B, Lower Level, Suite A State College, PA 16801-2754

Schedule:

Full-Time | In-Office | Monday–Friday | 8:00 AM – 4:00 PM

Why You’ll Love Working Here:

• Competitive Medical, Dental & Vision Benefits
• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts
• Continued Education & Growth Opportunities

What You’ll Do:

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring:

• High school diploma or equivalent
• 1 year of scheduling experience in a health care environment required
• At least 1 year of Home care experience
• Strong interpersonal, organizational, and communication skills
• Tech-savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.