Home Care Service Coordinator — Scheduling & Client Support

addus; Brookville (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Medical, Dental & Vision

Monthly Bonus Opportunities

Daily Pay Option

Paid Time Off (PTO)

Retirement Planning

Life Insurance

Employee Discounts

Continued Education & Growth

Job summary

Arcadia Home Care & Staffing in Brookville, PA is seeking a Service Coordinator to join our team. This role coordinates administrative, HR, payroll, scheduling, and client issue resolution with the Branch Manager, ensuring services align with care plans.

You will create caregiver schedules, supervise staff, maintain HIPAA and Medicaid/Medicare confidentiality, and support clients with timely updates. Full-time in-office position focused on reliability and communication.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of industry experience preferred.
• Strong interpersonal, organizational and communication skills.
• Proficient with Microsoft Word, Excel and scheduling software.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Ensure uninterrupted service by coordinating coverage for client needs.
• Conduct monthly wellness calls and in-home visits.
• Be the go-to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment and ensure HIPAA compliance.

Skills

Interpersonal skills

Organizational skills

Communication skills

MS Word

MS Excel

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Arcadia Home Care & Staffing in Brookville, PA is seeking a Service Coordinator to join our team. This role coordinates administrative, HR, payroll, scheduling, and client issue resolution with the Branch Manager, ensuring services align with care plans.

You will create caregiver schedules, supervise staff, maintain HIPAA and Medicaid/Medicare confidentiality, and support clients with timely updates. Full-time in-office position focused on reliability and communication.