Caregiving Office Manager — Scheduling, Payroll & HR

Senior Helpers; Pelham (AL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

401(k) plan

Pay Advance

Life insurance

LifeMart discounts

Job summary

Senior Helpers of Pelham, AL is seeking an experienced Office Manager to oversee daily office operations and support caregivers and clients. The role requires sharp, detail-oriented, high-energy professionals who can manage scheduling, payroll input, and records with integrity.

You will coordinate staff, assist with recruitment and onboarding, handle client communications, build reports, and contribute to process improvements.

Qualifications

• Prior Office Manager experience strongly preferred.
• Experience in management, recruiting and HR onboarding activities in home health or medical services required.
• Caregiver or health care industry experience is a plus.
• Excellent organizational skills and the ability to prioritize in a changing, fast-paced environment.
• Ability to maintain confidentiality with sound decision-making based on policies.
• Exceptional customer service and communication skills.
• Professional and courteous in tone and information delivery.
• Ability to proactively prevent issues and suggest improvements.
• Proficiency in Word, Excel, Internet, and Outlook; quick learner of other software.
• Ability to work independently and as part of a team.

Responsibilities

• Manage daily office operations to maintain a professional workplace.
• Schedule and coordinate caregiver staff based on assessments and care plans.
• Respond quickly to scheduling conflicts, emergencies and call outs; finalize the next schedule.
• Collect time sheets and route payroll data; maintain employee records.
• Assist with recruitment, hiring, and onboarding of caregivers.
• Answer calls and provide information to potential clients; resolve issues for current clients.
• Visit clients and caregivers to gather feedback and improve services and staff satisfaction.
• Help create caregiver and client appreciation and referral programs.
• Ensure client invoices are accurate and timely per policy.
• Create welcome, onboarding, and training packets and staff handbooks.
• Track performance data and generate reports; identify improvement opportunities.
• Perform on-call duties and other administrative tasks.

Skills

Office management

Scheduling

HR onboarding

Payroll administration

Customer service

Confidentiality

Organization

Communication skills

Teamwork

Tools

MS Word

Excel

Outlook

Internet

Job description

Senior Helpers of Pelham, AL is seeking an experienced Office Manager to oversee daily office operations and support caregivers and clients. The role requires sharp, detail-oriented, high-energy professionals who can manage scheduling, payroll input, and records with integrity.

You will coordinate staff, assist with recruitment and onboarding, handle client communications, build reports, and contribute to process improvements.