Home Care Office Support Specialist

Addus HomeCare; Illinois; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Monthly bonus

Continued education

401K

Job summary

Addus HomeCare in Quincy, IL is seeking an Office Clerk to maintain an efficient office routine, assist staff, answer phones, greet visitors, and manage filing, scanning, and data entry. The role emphasizes confidentiality and adherence to privacy regulations.

The position requires strong customer service, problem solving, and teamwork, with standard hours Monday–Friday 8 am–5 pm and occasional after-hours. Equal opportunity employer.

Qualifications

• High school diploma or GED is required.
• Minimum 2 years of work experience.
• Strong customer service and telephone etiquette.
• Ability to multi-task and manage priorities.
• Excellent organizational and written/verbal communication skills.
• Team player with a positive attitude.

Responsibilities

• Answering telephones and assisting staff.
• Greeting visitors and maintaining a friendly office environment.
• Filing/scanning and preparing reports; data entry.
• Performing file reviews and special projects as needed.
• Maintain confidentiality due to access to sensitive information.
• Ensure regular, predictable attendance and flexibility to meet department needs.
• Follow Medicare, Medicaid, and HIPAA regulations and policies.

Skills

Customer service

Problem solving

Telephone etiquette

Team player

Multi-tasking

Organizational skills

Verbal & written comms

Education

High school diploma or GED

Job description

Addus HomeCare in Quincy, IL is seeking an Office Clerk to maintain an efficient office routine, assist staff, answer phones, greet visitors, and manage filing, scanning, and data entry. The role emphasizes confidentiality and adherence to privacy regulations.

The position requires strong customer service, problem solving, and teamwork, with standard hours Monday–Friday 8 am–5 pm and occasional after-hours. Equal opportunity employer.