Home Care Office Support Staff

Addus HomeCare; Quincy (IL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Monthly bonus

Continued education

401K matching

PTO plan

Retirement planning

Life insurance

Employee discounts

Job summary

Addus HomeCare in Quincy, IL is seeking an office assistant to maintain a professional environment, answer phones, greet visitors, and support staff. The role emphasizes confidentiality and multi-tasking in a friendly office setting.

Responsibilities include filing, data entry, special projects, and ensuring compliance with HIPAA/Medicare regulations while maintaining attendance and teamwork. Benefits include health coverage, retirement plans, and paid time off.

Qualifications

• High school diploma or GED, plus 2 years of work experience.
• Strong customer service, problem solving and telephone etiquette are essential.
• Be a team player and have a positive attitude.
• Data Entry.
• Have the ability to multi-task.
• Excellent organizational skills.
• Excellent verbal and written skills.

Responsibilities

• Answering telephones
• Assisting staff
• Greeting visitors
• Filing/scanning and preparing report
• File reviews
• Data Entry
• Special projects
• Maintains confidentiality given access to sensitive information
• Maintains regular, predictable attendance and flexibility to meet department needs
• Follows Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Skills

Customer service

Telephone etiquette

Organizational skills

Data entry

Multitasking

Team player

Verbal and written skills

Education

HS diploma or GED

Job description

Position Summary:

This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality.

Location:

Addus HomeCare 639 York Street Suites 101 & 208 Quincy, IL 62301

Hours

Monday - Friday 8 am to 5pm. Occasional after 5 and weekends.

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Continued Education
• Company matched 401K
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Answering telephones
• Assisting staff
• Greeting visitors
• Filing/scanning and preparing report
• File reviews
• Data Entry
• Special projects
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Position Requirements & Competencies:

• High school diploma or GED, plus 2 years of work experience is required
• Strong customer service, problem solving and telephone etiquette are essential
• Be a team player and have a positive attitude
• Data Entry
• Have the ability to multi-task
• Excellent organizational skills
• Excellent verbal and written skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.