Home Care Office Manager & Scheduling Lead

Senior Helpers of Bolingbrook & Southwest Suburbs; New Lenox (IL); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Job summary

Senior Helpers of Bolingbrook & Southwest Suburbs is seeking an organized, compassionate Office Manager to lead daily operations and support our clients, caregivers, and office team. The role requires experience in a home care agency, scheduling, care coordination, staff management, and a commitment to dependable in-home care.

You will oversee office workflows, maintain schedules, address concerns promptly, and uphold documentation and compliance standards while fostering positive relationships

Qualifications

• Experience working in a home care agency with responsibilities in scheduling, care coordination, office operations, or management.
• Strong leadership, organization, communication, and problem-solving skills.
• Ability to manage competing priorities and respond calmly to unexpected changes.
• Understanding of client confidentiality and home care documentation requirements.

Responsibilities

• Oversee daily office operations and support the team.
• Coordinate caregiver schedules, address call-offs, and maintain continuity of care.
• Build positive relationships with clients, families, and caregivers.
• Resolve concerns promptly and professionally.
• Support hiring, onboarding, documentation, and compliance.
• Hold team members accountable for communication, follow-through, and service quality.

Skills

Home care scheduling

Care coordination

Office operations management

Leadership

Communication

Confidentiality

Adaptability

Tools

WellSky

Job description

Senior Helpers of Bolingbrook & Southwest Suburbs is seeking an organized, compassionate Office Manager to lead daily operations and support our clients, caregivers, and office team. The role requires experience in a home care agency, scheduling, care coordination, staff management, and a commitment to dependable in-home care.

You will oversee office workflows, maintain schedules, address concerns promptly, and uphold documentation and compliance standards while fostering positive relationships