Home Care Office Coordinator & Recruiting Lead

Addus HomeCare, Inc.; Temple (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Continued Education

Company Matched 401K

Monthly Bonus

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare, Inc. in Temple, TX is seeking an Office Coordinator to organize administrative and operational activities, ensuring strong communication with branch leadership and precise file maintenance.

This full-time role, Monday–Friday 8 am–5 pm, includes branch phone/mail management, field coverage, and a focus on recruiting and onboarding within the local community to support client care and compliance.

Qualifications

• High school diploma or equivalent required.
• 1 year healthcare office experience in home care, home health or hospice.
• Ability to cover field shifts as needed.
• Strong interpersonal and communication skills.
• Reliable transportation with valid DL, insurance, and vehicle.

Responsibilities

• Manage the Branch Phones and document calls in case notes; calls verified in reports.
• Manage Emails and Teams communications during office hours for timely responses.
• Provide Client Care by covering critical clients when aides are unavailable.
• Complete Missed Visits in real time and document outcomes.
• Maintain Client Complaint Log and Case Notes with resolution details.
• Recruit and manage candidate flow in ClearCompany using the 3‑2‑1 process.
• Interview candidates to assess fit and document next steps (reference checks, background checks, TB tests, residency).
• Schedule and complete orientations that comply with requirements.
• Hire/Start to meet monthly goals and maintain compliant employee files.
• Conduct Boots on the Ground recruiting in communities and attend job fairs.
• Follow up with new employees post-start to verify performance and satisfaction.

Skills

Interpersonal skills

Organizational skills

Communication skills

Adaptability

Recruiting in community

Reliable transportation

Education

High school diploma or equivalent

Tools

ClearCompany

AWS Call Reports

Job description

Addus HomeCare, Inc. in Temple, TX is seeking an Office Coordinator to organize administrative and operational activities, ensuring strong communication with branch leadership and precise file maintenance.

This full-time role, Monday–Friday 8 am–5 pm, includes branch phone/mail management, field coverage, and a focus on recruiting and onboarding within the local community to support client care and compliance.