Home Care Service Coordinator - Scheduling & Client Support

Addus HomeCare; Shippenville (Clarion County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Daily Pay Option

PTO

Retirement Planning

Life Insurance

Employee Discounts

Job summary

Addus HomeCare is seeking a Service Coordinator to coordinate administrative, HR, payroll, scheduling for direct service staff and resolve client issues in collaboration with the Branch Manager. This full‑time, in‑office role focuses on delivering high‑quality service according to the care plan.

You will create caregiver schedules, coordinate coverage for client needs, perform wellness calls and in‑home visits, and support client updates while maintaining HIPAA and Medicaid/Medicare compliance

Qualifications

• High school diploma or equivalent.
• 1 year of scheduling experience in a health care environment.
• At least 1 year of home care experience.
• Strong interpersonal, organizational, and communication skills.
• Tech‑savvy with Microsoft Word, Excel, and scheduling software.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Ensure uninterrupted service by coordinating coverage for client needs.
• Conduct monthly wellness calls and in‑home visits.
• Be the go‑to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment.
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Addus HomeCare is seeking a Service Coordinator to coordinate administrative, HR, payroll, scheduling for direct service staff and resolve client issues in collaboration with the Branch Manager. This full‑time, in‑office role focuses on delivering high‑quality service according to the care plan.

You will create caregiver schedules, coordinate coverage for client needs, perform wellness calls and in‑home visits, and support client updates while maintaining HIPAA and Medicaid/Medicare compliance