Intake Coordinator

Interim HealthCare Inc.; Roseville (MN); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Generous PTO

Holiday Pay

401k

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Contribution

Job summary

Interim HealthCare of the Twin Cities is seeking an Intake Coordinator to handle centralized intake and customer service for home care services. You will gather patient, clinical and financial information to optimize sales and responsiveness.

Hours: Full-time, Monday–Friday, 8:00am–5:00pm. Competitive hourly wage with comprehensive benefits and opportunities to support patients at home.

Qualifications

• Associate’s Degree in Business, Marketing, Healthcare or related discipline, or an equivalent combination of experience and education.
• Three (3) years relevant experience in medical services or clinical environment with knowledge of medical terminology; intake experience preferred.

Responsibilities

• Acts as a contact telephone liaison interfacing with referral sources, outside agencies, health professionals and field staff.
• Achieve and maintain timely and accurate prior insurance authorizations for new and current patients.
• Collects and enters customer information into the management information system.
• Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision.
• Receives and logs referrals; prepares reports and responses; provides telephonic contact and system data entry for customers seeking care/services.
• Communicates with potential patients and/or referral sources to answer questions and gather referral information.

Skills

Customer service

Communication

Multitasking

Data entry

Education

Associate’s Degree in Business/Marketing/Healthcare

Job description

The Intake Coordinator will communicate with potential patients and/or referral sources that have inquired about Home Care services to answer questions and gather information. Provides a centralized intake and customer service function in order to gather pertinent patient, clinical and financial information to optimize sales, customer responsiveness and satisfaction.

Hours: Full-time | Monday - Friday from 8:00am-5:00pm

Enjoy some of these notable benefits:

• Hourly Wage: $21.36 - $25.47
• Generous PTO,Holiday Pay, and 401k
• Medical. Dental, and Vision Insurance; HSA with Company Contribution, and much more!

A few must-haves for this position:

• Associate’s Degree in Business, Marketing, Healthcare or related discipline, or an equivalent combination ofexperience and/or education.
• Three (3) years relevant experience in medical services or clinical environment with knowledge of medical terminology including previous intake experience of at least one year preferred.

Some functions of what you will do:

• Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.
• Achieve and maintain timely and accurate prior insurance authorizations for new and current patients.
• Collects and enters customer information into the management information system.
• Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision.
• Receives and logs referrals. Prepares reports and responses to inquiries. Provides telephonic contact and system data entry for customers seeking care/services.
• Communicates with potential patients and/or referral sources that have inquired about services to answer questions and gather referralinformation.

Become a part of Interim HealthCare and:

• Work with an amazing group of people every day!
• Make a difference in your life and the lives of others.
• Be a part of a company that has been Improving People’s Lives for more than 40 years.

Mission, Vision and Values of Interim HealthCare of the Twin Cities:

Interim HealthCare of the Twin Cities in Roseville, MN offers a wide variety of home care ranging from skilled nursing, physical therapy and other licensed health care services, which help with the every day tasks that let people continue living at home where they are most comfortable. Additionally, we provide hospice care in the home that can make loved ones as comfortable as possible and provide support to the family, allowing them to concentrate on spending quality time together. Interim’s mission is firmly rooted in its long tradition of helping people maintain their safety, independence and dignity in an environment of mutual respect and compassion. Interim HealthCare’s mission- Improving People’s Lives.

EEO M/F/D/V

Interim HealthCare of the Twin Citiesprovides equal employment opportunities (EEO) to all employees and applicantswithout regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The company is committed to complying with the Americans with Disabilities Act. If you believe that you need reasonable accommodation in order to apply due to the fact that you have a disability, we request that you notify the company so that we can assist you where appropriate.All offers of employment are contingent upon successful completion of a criminal background check and drug screening.