Home Care Intake Specialist | Client Consults & Care Plans

Care Connect at Home; Royal Oak (MI); Hybrid; USD 18.000 - 30.000; Teilzeit

Zusammenfassung

Care Connect at Home in Birmingham, MI is seeking a Client Intake Coordinator (Home Care) to guide prospective clients and families through starting non-medical home care across Oakland County. You will conduct in-home consultations, tailor care plans, and help families move forward with signed service agreements.

This part-time role blends sales, care coordination, and compassionate communication. It offers flexible remote administration with required in-person visits, scheduling, and

Qualifikationen

• Experience in home care intake or care coordination
• Experience conducting client consultations and developing care plans
• Strong consultative sales skills and ability asking for the next step
• Excellent communication, organization and follow-through
• Compassionate and professional when working with seniors and families
• Comfortable working independently and using electronic documentation systems
• Valid driver's license and reliable transportation

Aufgaben

• Respond to new client inquiries and follow up
• Conduct in-home consultations to assess daily care needs
• Create individualized non-medical care plans for caregivers
• Explain services, pricing, and scheduling to clients
• Guide families toward signed service agreements and start dates
• Coordinate with office to ensure caregiver coverage
• Document consultations and care plans in AxisCare
• Follow up after services begin to ensure satisfaction
• Communicate needs to agency leadership

Kenntnisse

Home care intake

Care coordination

Client consultations

Consultative sales

Communication

Organization

Compassionate care

Independent work

Driver's license

Tools

AxisCare

Jobbeschreibung

Care Connect at Home in Birmingham, MI is seeking a Client Intake Coordinator (Home Care) to guide prospective clients and families through starting non-medical home care across Oakland County. You will conduct in-home consultations, tailor care plans, and help families move forward with signed service agreements.

This part-time role blends sales, care coordination, and compassionate communication. It offers flexible remote administration with required in-person visits, scheduling, and