Senior Care & Community Partnerships Coordinator

EOM Home Care; Southfield (MI); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Healthcare Benefits

Mileage Reimbursement

Bonus Opportunities

Paid Time Off

Paid Holidays

Professional Growth

Collaborative Team

Job summary

Care at Home Michigan LLC is seeking an energetic Client Services & Community Relations Coordinator to help seniors and individuals with disabilities remain safely in their homes. You will coordinate services, communicate with clients, families, caregivers, and case managers, and ensure timely service implementation.

The role also emphasizes building relationships with case managers and community organizations, visiting referral sources, representing the agency in the field, and assisting with

Qualifications

• Excellent communication and relationship-building skills.
• Strong computer and software proficiency.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.
• Valid driver’s license and reliable transportation.
• Professional demeanor and strong customer service skills.

Responsibilities

• Coordinate services for new and existing clients.
• Communicate with clients, families, caregivers, and case managers.
• Track authorizations and ensure services are implemented promptly.
• Resolve client concerns and service issues.
• Maintain accurate client records and documentation.
• Build and maintain relationships with case managers, social workers, discharge planners, and community organizations.
• Conduct regular in-person visits to referral sources.
• Attend networking events and provider meetings.
• Represent Care at Home Michigan professionally in the field.
• Help grow the agency through strong community partnerships and referral development.
• Assist with Medicaid billing and claim follow-up.
• Track authorizations and service utilization.
• Maintain information within agency software systems.
• Generate reports and support office operations.
• Assist with scheduling and coordination activities.

Skills

Excellent communication

Relationship-building

Highly organized

Multi-priority management

Valid driver’s license

Professional demeanor

Tools

Computer proficiency

Job description

Care at Home Michigan LLC is seeking an energetic Client Services & Community Relations Coordinator to help seniors and individuals with disabilities remain safely in their homes. You will coordinate services, communicate with clients, families, caregivers, and case managers, and ensure timely service implementation.

The role also emphasizes building relationships with case managers and community organizations, visiting referral sources, representing the agency in the field, and assisting with