Home Care CS Manager — Flexible Hours & Daily Pay

All Ways Caring HomeCare; Tampa (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement

Flexible work schedules near home

Referral bonuses

Benefits and 401K participation

Career growth and development

Job summary

All Ways Caring HomeCare is seeking a Home Care Customer Service Manager to lead quality care and client satisfaction at home-based services. The role supervises caregivers, manages scheduling, and strengthens partnerships with referral sources while ensuring meticulous documentation and safety checks.

The ideal candidate will have scheduling and supervisory experience, strong communication, and a commitment to compassionate, customer-focused home care.

Qualifications

• Degree preferred (Assoc or Bachelors) in business, nursing, social services, or related field.
• Accountable, reliable, and able to work independently with good judgement.
• Valid driver’s license and auto insurance.
• Effective verbal and written communication.
• Excellent customer service skills.

Responsibilities

• Oversee quality care and overall client satisfaction.
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served.
• Manage employee scheduling, identify problem situations, and implement proactive solutions.
• Maintain strong and positive relationships with referral partners, payor sources, and clients.
• Ensure proper documentation and record-keeping.
• Conduct periodic home visits and safety checks.

Skills

Scheduling experience

Management experience

Communication skills

Problem solving

Customer service

Education

Associate or bachelor’s degree in business, Nursing, Social Services, or related field

Job description

All Ways Caring HomeCare is seeking a Home Care Customer Service Manager to lead quality care and client satisfaction at home-based services. The role supervises caregivers, manages scheduling, and strengthens partnerships with referral sources while ensuring meticulous documentation and safety checks.

The ideal candidate will have scheduling and supervisory experience, strong communication, and a commitment to compassionate, customer-focused home care.