Home Care Client Services Manager

All Ways Caring HomeCare; Oak Harbor (WA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement

Benefits & 401K participation

Career growth

Job summary

All Ways Caring HomeCare in Oak Harbor, WA seeks a Client Service Manager (CSM) to oversee quality care, customer service, and staff performance for our clients at home.

The role requires scheduling and supervisory experience, strong communication, and the ability to build lasting relationships with clients and referral partners. Competitive pay, daily pay options, and growth opportunities are offered.

Qualifications

• Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
• Accountable, reliable, and ability to work independently with good judgement
• Valid driver’s license and auto insurance
• Effective verbal and written communication
• Excellent customer service skills

Responsibilities

• Oversee quality care and overall client satisfaction
• Supervise and provide guidance to the Caregivers who provide direct care to the clients served
• Manage employee scheduling, identify problem situations, and implement proactive solutions
• Maintain strong and positive relationships with referral partners, payor sources, and clients
• Ensure proper documentation and record-keeping
• Conduct periodic home visits and safety checks

Skills

Scheduling experience

Management experience

Communication

Problem solving

Organizational skills

Interpersonal skills

Education

Associate or bachelor’s degree

Job description

All Ways Caring HomeCare in Oak Harbor, WA seeks a Client Service Manager (CSM) to oversee quality care, customer service, and staff performance for our clients at home.

The role requires scheduling and supervisory experience, strong communication, and the ability to build lasting relationships with clients and referral partners. Competitive pay, daily pay options, and growth opportunities are offered.