Home Care Client Onboarding Supervisor

Transforming Age; Bellevue (KY); On-site; USD 29,000 - 41,000; Full time

Job summary

Transforming Age in Bellevue is seeking a Client Intake Supervisor to coordinate referrals, complete initial assessments, and schedule in-home caregiving services. The role requires supervision of direct service staff and collaboration with leadership to meet program goals.

You will oversee onboarding, ensure quality service delivery, and maintain strong English communication skills. A valid driver’s license and background checks are required as part of pre-employment screenings.

Qualifications

• Associate degree or relevant experience.
• Minimum of one year of Supervisory experience.
• Experience in health or social service setting preferred.
• Excellent written and verbal communication in English.
• Valid driver’s license and automobile insurance verification.
• Background check, drug screen, and other pre-employment screenings may be required.

Responsibilities

• Coordinate, handle, and request new client referrals from local/state authorizers; respond to inquiries.
• Coordinate and complete initial client assessments and onboarding, including screenings and in-person visits.
• Schedule ongoing in-home caregiving services and facilitate transition to Home Care Supervisors.
• Supervise delivery of home care services and participate in performance improvement when needed.
• Collaborate with Home Care leadership to meet program goals and staffing needs.
• Participate in Home Care Aide recruiting events and orientation when applicable.
• Answer and refer calls and emails as needed.
• Perform other duties as assigned.

Skills

Communication skills

Supervisory experience

Health/Social services experience

English language proficiency

Driver's license

Background check & screenings

Education

Associate of Arts degree or related field

Job description

Transforming Age in Bellevue is seeking a Client Intake Supervisor to coordinate referrals, complete initial assessments, and schedule in-home caregiving services. The role requires supervision of direct service staff and collaboration with leadership to meet program goals.

You will oversee onboarding, ensure quality service delivery, and maintain strong English communication skills. A valid driver’s license and background checks are required as part of pre-employment screenings.