Full Life Care - Client Intake Supervisor

Transforming Age; Bellevue (WA); Hybrid; USD 33,000 - 39,000; Full time

Job summary

Full Life Care in Bellevue, WA is seeking a Client Intake Supervisor for our Bellevue location. You will coordinate referrals, complete initial assessments, onboarding, and schedule ongoing in-home care services, transferring clients to a Home Care Supervisor as needed.

The role requires a AA degree or relevant experience, at least 1 year of supervisory experience, and strong English communication. A valid driver's license and background checks are required.

Qualifications

• Associate degree or relevant experience in social services or related field.
• At least one year of supervisory experience.
• Experience in health or social service setting preferred.
• Excellent written and verbal communication in English.
• Valid driver's license and automobile insurance verification.
• Background check and drug screen completed; other screenings may apply.

Responsibilities

• Coordinate, handle, and request new client referrals from local/state authorizers; respond to inquiries.
• Complete new client intake with initial assessments and onboarding.
• Schedule ongoing in-home care services and transfer clients to Home Care Supervisor.
• Supervise delivery of home care services; provide feedback and participate in improvement plans.
• Collaborate with leadership to meet program goals and support staffing efforts.
• Participate in recruiting events, interviews, and new hire orientation when applicable.
• Answer telephone calls and emails; perform other duties as assigned.

Skills

Supervisory experience

English communication

Driver's license

Education

Associate of Arts degree in social services or related field

Job description

## Full Life Care - Client Intake SupervisorApply: Bellevue, WA: Full time: Posted Yesterday: JR102296**Location:**1FLC Bellevue11980 112th Avenue NE, Suite 21011Bellevue WA 980041**This role pays $25.24/hr, with great benefits including Medical, Vision, Dental, excellent PTO, and so much more!****We are hiring a Client Intake Supervisor for our Bellevue Location!!****Our Client Intake Supervisors:*** Coordinate, handle, and request new client referrals from local and state authorizers; Utilize the AAA referral system to identify prospective new clients; Respond to direct prospective client inquiries* Coordinate and complete the new client initial assessment and onboarding, including initial client screenings, in person visits, and other assessments.* Schedule ongoing in-home caregiving services with each new client, and prepare to transfer staffed new clients to a Home Care Supervisor.* Supervise the delivery of home care services to new clients by the direct service home care staff; Provide feedback, and if necessary, participate in performance improvement planning.* Collaborate with the Home Care Supervisory and Leadership teams to determine strategies to meet program goals, prepare for warm client handoffs, and support new caregiver staffing endeavors.* When applicable, participate in Home Care Aide recruiting events, interviews, and new hire orientation.* Answer and refer telephone calls and emails as needed.* Perform other duties as assigned.**What you need to succeed:*** Associate of Arts degree in social services, home economics, or related field; or relevant experience.* A minimum of one year of Supervisory experience.* Experience in a health or social service setting is preferred.* Must have excellent written and verbal communication skills in English* Valid driver’s license and automobile insurance verification.* Completion of a background check, drug screen. Other pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines.**Physical Requirements Include:**• Must be able to lift 25lbs and support client’s mobility.