Lead Caregiver & Office Operations Coordinator

Acti-Kare Responsive In-Home Care - Bellevue; Kenmore (WA); On-site; USD 34,000 - 39,000; Part time

Job summary

Acti-Kare Responsive In-Home Care - Bellevue is seeking an experienced Lead Caregiver & Office Coordinator in Washington to support clients, caregivers, and the office team. This role blends field caregiving with scheduling, coaching, and hands-on office duties, offering variety and growth beyond traditional caregiving.

You'll launch new clients, train caregivers, conduct quality visits, and participate in after-hours on-call.

Qualifications

• Active Washington State Home Care Aide (HCA) or Certified Nursing Assistant (CNA) credential.
• Strong hands-on caregiving experience.
• Comfort working with a variety of client needs including personal care and dementia care.
• CPR/First Aid certification or ability to obtain as required.

Responsibilities

• Help new clients get off to a strong start, including caregiver introductions, initial shifts, and follow-up support.
• Provide short-notice and emergency caregiving coverage when needed.
• Coach and support caregivers in client homes.
• Conduct caregiver observations and reinforce care plans, professionalism, documentation, and safe caregiving practices.
• Assist with caregiver orientation and hands-on training.
• Complete client quality visits and check-ins as assigned.
• Help identify and resolve concerns related to caregiver fit, client satisfaction, safety, or service quality.
• Assist with scheduling, caregiver coordination, client-care support, and other office responsibilities during staff absences or busy periods.
• Participate in rotating after-hours and weekend on-call schedule.
• Communicate clearly with clients, families, caregivers, and office staff.
• Document visits, observations, training, and important follow-up needs.

Skills

HCA/CNA credential

Caregiving experience

Communication skills

Scheduling skills

Problem-solving

Tech for scheduling

Tools

CPR/First Aid

Job description

Acti-Kare Responsive In-Home Care - Bellevue is seeking an experienced Lead Caregiver & Office Coordinator in Washington to support clients, caregivers, and the office team. This role blends field caregiving with scheduling, coaching, and hands-on office duties, offering variety and growth beyond traditional caregiving.

You'll launch new clients, train caregivers, conduct quality visits, and participate in after-hours on-call.