Home Care Client Manager — Care Coordination in Seattle

Family First Washington State; Renton (WA); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) with company match

Paid time off + holidays

Same day pay via TapCheck

Professional development support

Local travel reimbursement

Job summary

Family First At Home in the Renton/Greater Seattle area is hiring a Home Care Client Manager to oversee client care, coordinate with families, and ensure high-quality, compassionate service for seniors at home.

The role is in-office with local travel, full-time M-F 8:00AM-4:30PM, plus on-call rotation. Beneficial CNA or HCA certification and experience in care coordination are valued; onboarding bonus of $1,000 after 60 days is offered.

Qualifications

• 2+ years of experience in healthcare care coordination or related role.
• Valid Driver’s License and vehicle insurance with clean DMV record.
• CNA or HCA certification preferred.
• Proficiency in healthcare management software preferred.

Responsibilities

• Conduct in-home or virtual assessments to identify client care needs.
• Oversee client care and maintain communication with families.
• Coordinate with Caregiver Success Manager to meet client needs.
• Regularly communicate with clients, referral partners and families.
• Maintain accurate documentation of client services and care plan changes.
• Ensure compliance with regulations and internal policies.
• Occasionally participate in community outreach with referral partner relationships.
• Travel within the Renton/Greater Seattle area as needed.
• Provide in-home support to cover for caregivers on call; participate in on-call rotation (one night per week).

Skills

Healthcare coordination

Client management

Driver's license

Interpersonal skills

Education

Certified Nursing Assistant (CNA) or Home Care Aide (HCA)

Tools

Healthcare management software

Job description

Family First At Home in the Renton/Greater Seattle area is hiring a Home Care Client Manager to oversee client care, coordinate with families, and ensure high-quality, compassionate service for seniors at home.

The role is in-office with local travel, full-time M-F 8:00AM-4:30PM, plus on-call rotation. Beneficial CNA or HCA certification and experience in care coordination are valued; onboarding bonus of $1,000 after 60 days is offered.