Home Care Scheduler/Caregiver Manager

Family First; Washington (District of Columbia); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental & vision insurance

401(k) with company match

Paid time off + 10 paid holidays

Professional development support

Same day pay through TapCheck

Supportive workplace culture

Descrizione del lavoro

Family First At Home is hiring a Home Care Scheduler/Caregiver Manager in the University Place area. This in-office role oversees scheduling, support, and caregiver development, aligning caregivers with clients and ensuring high-quality care delivery.

You’ll partner with the Client Success Manager to mentor staff, maintain scheduling accuracy, and participate in on-call rotations as needed.

Competenze

• 2+ years of healthcare care coordination or related role.
• Valid driver’s license with clean DMV record.
• Certified nursing assistant/home care aide certification preferred.

Mansioni

• Schedule caregivers to ensure client needs and skills match for satisfaction.
• Communicate scheduling updates with Client Success Manager and families.
• Monitor staffing stats to increase client hours and reduce overtime.
• Ensure pay rates, codes, and shifts are accurate in systems.
• Provide coaching during supervisory visits and caregiver training.

Conoscenze

People management

Organization

Time management

Formazione

Certified Nursing Assistant (CNA) or Home Care Aide Certification

Strumenti

Healthcare management software

Descrizione del lavoro

Job Description

Job Description

Location: University Place/
County

(In Office & Local Travel)

Salary Range: $26 per hour

Bonus: $1,0

00 onboarding bonus after completing 60 days with the company

Job Schedule: Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation)

Join Our Mission to Support Families When They Need It MostFamily First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes.As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We’re looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you’re ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you.

About the Role

Home Care Scheduler/Caregiver Manager

you’ll be at the heart of our care delivery team—overseeing the scheduling, support and professional development of our in-home Caregivers. You’ll work closely with the Client Success Manager to ensure Caregivers are effectively matched with clients, mentored with compassion, and equipped to provide outstanding care.The ideal candidate for this role is someone with a people-first management style, excellent organization and time management skills, and a commitment to ensuring the highest care delivery standards.

Job Duties

• Efficiently schedule Caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction
• Communicate regularly with the Client Success Manager, client, client’s family or representatives regarding scheduling updates
• Utilize effective staffing skills and regularly monitor staffing statistics to strategically increase client hours and avoid overtime
• Ensure proper pay rates, billing codes, and shift accuracy in AlayaCare and ADP
• Conduct supervisory visits and performance evaluations, providing coaching/counseling to Caregivers
• Provide training to Caregivers under the direction of the Director of Home Care
• Ensure Caregivers are compliant with their continued education/training programs
• Collaborate closely with the Caregiver recruiter, providing backup when needed to ensure a sufficient Caregiver pool
• Travel within the greater Renton/Greater Seattle area as needed or assigned
• Occasionally provide in-home support to clients, covering for caregivers who call-off, when necessary
• Participate in regularly scheduled on-call rotation handling off-hours staffing needs

Your work time is paid and in addition to your standard schedule. Approximately 1 night a week.

Qualifications

2+ years of experience in healthcare care coordination, client management, or related role with transferrable skills preferred

Valid Driver’s License and vehicle insurance with clean DMV record required

Current Certified Nursing Assistant or Home Care Aide Certification preferred

Proficiency in using healthcare management software preferred

Compensation & Benefits:

Family First is committed to providing competitive, equitable pay to all employees and is proud to offer the following benefits to employees.

Competitive compensation: $26/hour

University Place/Greater Tacoma Area— In Office and Local Travel Required; approved business mileage reimbursed.

• Health, dental & vision insurance
• 401(k) with company match
• Paid time off + 10 paid holidays per year
• Professional development support
• Same day pay available through TapCheck
• Supportive workplace culture, with mission-driven team