Home Care Case Coordinator: Scheduling & Staffing

Taleo; Rocky Hill (CT); On-site; USD 54,443,000 - 63,039,000; Full time

Benefits offered by this job

Benefits package

401k

Equity stock purchase

Job summary

UnitedHealth Group is seeking a Home Care Case Coordinator to oversee services for a caseload of clients, coordinating daily scheduling, staffing, payroll, and client satisfaction. This role requires strong communication with clients, families, and caregivers and the ability to work with minimal onsite supervision.

Primary responsibilities include coordinating caregiver coverage, supporting hiring and orientation, maintaining records, and ensuring compliance with program requirements while

Qualifications

• High school education or equivalent.
• Experience coordinating many activities at one time.
• Experience utilizing customer service skills.

Responsibilities

• Coordinate daily client case scheduling and caregiver coverage with ongoing communication.
• Manage staffing operations, including hiring, orientation, and on-call rotation.
• Assist payroll, billing, data accuracy, and maintain client/employee records.
• Conduct client consultations, on-site visits, and monitor customer satisfaction.
• Ensure compliance with policies, state requirements, pay rate guidelines, and incident reporting.

Skills

Customer service

Multi-tasking

Education

High school diploma or equivalent

Job description

UnitedHealth Group is seeking a Home Care Case Coordinator to oversee services for a caseload of clients, coordinating daily scheduling, staffing, payroll, and client satisfaction. This role requires strong communication with clients, families, and caregivers and the ability to work with minimal onsite supervision.

Primary responsibilities include coordinating caregiver coverage, supporting hiring and orientation, maintaining records, and ensuring compliance with program requirements while