Home-Based CNC Field Service Engineer | 75% Travel

Kern Microtechnik GmbH; Chicago, Northern (IL, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health and dental insurance

401k with company match

Paid time off and holidays

Company cell phone and laptop

Job summary

Kern Microtechnik GmbH is seeking a skilled Field Service Engineer to install, diagnose, repair, and maintain CNC machines at customer sites in the Chicago area and across the U.S. West Coast.

This home-based position combines fieldwork with remote support to ensure optimal machine performance and customer satisfaction. You will diagnose multi-site issues, perform preventive maintenance, and document all activities while traveling up to 75% domestically.

Qualifications

• 3–5 years of field service/technician experience in the CNC or machine tool industry.
• Strong ability to diagnose electrical, mechanical, hydraulic, pneumatic, PLC and CNC issues.
• Solid CNC milling knowledge; Heidenhain experience is a plus.
• Ability to read technical manuals, schematics and engineering drawings.
• Valid driver’s license and willingness to travel up to 75% domestically.

Responsibilities

• Diagnose and repair CNC machines and automation systems on-site across West Coast and Chicago area.
• Install, commission and test CNC machines and automation equipment at customer facilities.
• Perform preventive maintenance to minimize downtime and maximize productivity.
• Conduct machine demonstrations and provide technical support during customer visits.
• Accurately document service activities, parts used, labor time and issues encountered.
• Provide remote and telephone support to customers for troubleshooting.

Skills

Field service engineering

Diagnostics: electrical, mechanical, &

CNC milling

Heidenhain experience

Technical drawings

Travel up to 75%

Job description

Kern Microtechnik GmbH is seeking a skilled Field Service Engineer to install, diagnose, repair, and maintain CNC machines at customer sites in the Chicago area and across the U.S. West Coast.

This home-based position combines fieldwork with remote support to ensure optimal machine performance and customer satisfaction. You will diagnose multi-site issues, perform preventive maintenance, and document all activities while traveling up to 75% domestically.