Home-Based Account Tech Service Rep – Packaging

Georgia-Pacific LLC; Shreveport (LA); Remoto; USD 90.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision coverage

Life insurance

Paid time off and retirement benefits

Educational assistance

Descrizione del lavoro

Georgia-Pacific LLC is seeking an Account Technical Service Representative who will nurture top strategic accounts from a home-based location. You will interact directly with customers, coordinate with national and local accounts, and align with internal teams to ensure superior service and timely deliveries.

Reporting to the Area Sales Manager, you will engage in site visits, support item trials, and assist with credit reconciliations, while leveraging MS Office 365 and Dynamics CRM to log

Competenze

• Experience in outside sales, account management, supply chain/operations, or any related commercial experience.
• Willing and able to travel up to 60-75% within the assigned territory.

Mansioni

• Cultivate and maintain relationships with strategic national & local accounts by delivering quality products, outstanding service, and timely deliveries.
• Identify and execute solutions to optimize customer packaging needs, enhance product performance, and minimize waste at GP box plants.
• Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.
• Maintain high visibility and open lines of communication with national account customers.
• Regularly visit customers to discuss quality initiatives, gather feedback, and implement necessary actions.
• Assist with item trials for customers.
• Manage credit reconciliations with customers at month-end.
• Visit GP facilities as needed for team meetings, sample collection, and distribution.
• Foster lasting partnerships beyond day-to-day interactions.
• Support the GP quality team on customer visits to ensure compliance with quality standards.
• Utilize tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.

Conoscenze

Outside sales experience

Account management

Supply chain/operations

Commercial experience

Formazione

Bachelor's degree or higher

Descrizione del lavoro

Georgia-Pacific LLC is seeking an Account Technical Service Representative who will nurture top strategic accounts from a home-based location. You will interact directly with customers, coordinate with national and local accounts, and align with internal teams to ensure superior service and timely deliveries.

Reporting to the Area Sales Manager, you will engage in site visits, support item trials, and assist with credit reconciliations, while leveraging MS Office 365 and Dynamics CRM to log