Strategic Accounts Tech Service Rep — Remote

Georgia Pacific Corp.; Crossett (AR); Remoto; USD 90.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company car

Variable pay

Benefits package

Descrizione del lavoro

Georgia-Pacific's Corrugated Packaging division is hiring an Account Technical Service representative to bolster our business with our Waxahachie, TX plant. This home-based role focuses on servicing strategic national and local accounts, delivering exceptional service, and maintaining strong customer relationships.

You will collaborate with cross-functional teams, travel up to 60-75% within the territory, and log activities using Office 365 and Dynamics CRM while supporting quality initiatives

Competenze

• Experience in outside sales or account management.
• Willing and able to travel up to 60-75% within the assigned territory.

Mansioni

• Cultivate and maintain relationships with strategic national & local accounts by delivering quality products, outstanding service, and timely deliveries.
• Identify and execute solutions to optimize customer packaging needs, enhance product performance, and minimize waste at GP box plants.
• Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.
• Maintain high visibility and open lines of communication with national account customers.
• Regularly visit customers to discuss quality initiatives, gather feedback, and implement necessary actions.
• Assist with item trials for customers.
• Manage credit reconciliations with customers at month-end.
• Visit GP facilities as needed for team meetings, sample collection, and distribution.
• Foster lasting partnerships beyond day-to-day interactions.
• Support the GP quality team on customer visits to ensure compliance with quality standards.
• Utilize tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.

Conoscenze

Outside sales

Account management

Customer service

Travel readiness

Formazione

Bachelor's degree or higher

Strumenti

Microsoft Office 365

Microsoft Dynamics CRM

Descrizione del lavoro

Georgia-Pacific's Corrugated Packaging division is hiring an Account Technical Service representative to bolster our business with our Waxahachie, TX plant. This home-based role focuses on servicing strategic national and local accounts, delivering exceptional service, and maintaining strong customer relationships.

You will collaborate with cross-functional teams, travel up to 60-75% within the territory, and log activities using Office 365 and Dynamics CRM while supporting quality initiatives