Remote Account Technical Service Specialist

Georgia-Pacific LLC; Crossett (AR); Remoto; USD 90.000 - 100.000; Tempo pieno

Descrizione del lavoro

Georgia-Pacific LLC’s Corrugated Packaging division is hiring an Account Technical Service representative to bolster our commercial team from a home-based setting. You will serve top strategic accounts, coordinate with local and national teams, and maintain strong customer relationships while ensuring timely deliveries and quality service.

This role requires travel to cover a broad territory (up to 60–75%), collaboration with multiple internal groups, and use of Microsoft Office 365 and CRM

Competenze

• Experience in outside sales or account management and related commercial roles.
• Willing to travel up to 60-75% within the territory.
• Bachelor’s degree or higher.

Mansioni

• Cultivate and maintain relationships with strategic national & local accounts by delivering quality products, outstanding service, and timely deliveries.
• Identify and implement solutions to optimize customer packaging needs, enhance product performance, and minimize waste at GP box plants.
• Act as the liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping.
• Maintain high visibility and open lines of communication with national account customers.
• Regularly visit customers to discuss quality initiatives, gather feedback, and implement necessary actions.
• Assist with item trials for customers.
• Manage credit reconciliations with customers at month-end.
• Visit GP facilities as needed for team meetings, sample collection, and distribution.
• Foster lasting partnerships beyond day-to-day interactions.
• Support the GP quality team on customer visits to ensure compliance with quality standards.
• Utilize tools such as Microsoft Office 365 and Microsoft Dynamics CRM to log activities and manage data.

Conoscenze

Outside sales

Account management

Supply chain

Operations

Travel willingness 60-75%

Formazione

Bachelor’s degree or higher

Strumenti

Microsoft Office 365

Microsoft Dynamics CRM

Descrizione del lavoro

Georgia-Pacific LLC’s Corrugated Packaging division is hiring an Account Technical Service representative to bolster our commercial team from a home-based setting. You will serve top strategic accounts, coordinate with local and national teams, and maintain strong customer relationships while ensuring timely deliveries and quality service.

This role requires travel to cover a broad territory (up to 60–75%), collaboration with multiple internal groups, and use of Microsoft Office 365 and CRM