Holistic Refugee & Migrant Case Manager

Nonprofit Connect; Overland Park (KS); On-site; USD 42,000 - 65,000; Full time

Job summary

Catholic Charities of Northeast Kansas is seeking a Refugee & Migrant Long-Term Case Manager to provide holistic, long-term case management for vulnerable clients. You will complete Self-Sufficiency plans, document progress, and work within the Refugee & Migrant Services framework to promote self-sufficiency and integration.

Responsibilities include risk assessment, rights education, collaboration with partners, crisis response, advocacy, and home visits as needed.

Qualifications

• Bachelor’s Degree in social work or human service field or comparable experience is preferred.
• English communication proficiency; fluency in a second language preferred.
• Ability to work effectively in a multi-cultural and multi-lingual environment.
• Strong typing and internet skills; ability to learn Microsoft Outlook, Excel and various database programs.
• Must be reliable, punctual, professional and respond appropriately to people in crisis.
• Must have a valid driver’s license, car insurance and reliable means of transportation for local travel.
• Must complete VIRTUS training, background screening, drug testing, and any ongoing training as required.

Responsibilities

• Provide case management services for a caseload of refugees and immigrants in the Long-Term Case Management (LTS) program.
• Ensure participants understand LTS program rights and responsibilities and document services.
• Adhere to Refugee & Migrant Services guidelines and maintain documentation in electronic case files.
• Apply strengths-based approach to assist vulnerable clients toward self-sufficiency.
• Receive referrals and participate in case conferences to ensure continuity of care.
• Assess client needs, develop Self-Sufficiency Plans, and meet regularly with clients as per policy.
• Collaborate with partners to ensure holistic support and integration.
• Respond to crises with appropriate resources while maintaining safety and ethics.
• Support clients in vulnerable situations including domestic violence, substance abuse, homelessness, and mental health concerns.
• Provide advocacy and facilitate access to services like transportation and language access.
• Conduct home and field visits as needed per health and safety protocols.
• Maintain professional conduct per NASW Code of Ethics and agency policies.

Skills

English proficiency

Second language

Interpersonal communication

Multi-cultural awareness

Education

Bachelor’s degree in social work or related field

Tools

MS Outlook

Excel

Database programs

Job description

Catholic Charities of Northeast Kansas is seeking a Refugee & Migrant Long-Term Case Manager to provide holistic, long-term case management for vulnerable clients. You will complete Self-Sufficiency plans, document progress, and work within the Refugee & Migrant Services framework to promote self-sufficiency and integration.

Responsibilities include risk assessment, rights education, collaboration with partners, crisis response, advocacy, and home visits as needed.