Holistic Case Manager for Pathways to Hope

The Salvation Army; Shreveport (LA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Voluntary Life Insurance

PTO

Aflac Policies

Retirement Plan

Holiday Pay

Job summary

The Salvation Army in Shreveport, LA is seeking a Full Time Case Manager to interview applicants for Pathway of Hope, perform needs assessments, and develop long-term goals for eligible clients. You will maintain case records and enter data into HMIS, coordinating with external counselors as needed.

Qualifications include a Bachelor's degree and 3 years of progressive case management experience in social services. Valid driver's license required; Equal Opportunity Employer.

Qualifications

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Interviews applicants to determine eligibility for Pathway of Hope program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients including those in Pathway of Hope, based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
• Prepares and maintains case records and logs on all Pathway of Hope assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Plans, announces, and leads meetings with shelter residents as needed to correct procedural problems.
• Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.

Skills

Case management

Needs assessment

HMIS data entry

Client counseling

Interviewing

Education

Bachelor's degree in Social Work

Tools

HMIS

Job description

The Salvation Army in Shreveport, LA is seeking a Full Time Case Manager to interview applicants for Pathway of Hope, perform needs assessments, and develop long-term goals for eligible clients. You will maintain case records and enter data into HMIS, coordinating with external counselors as needed.

Qualifications include a Bachelor's degree and 3 years of progressive case management experience in social services. Valid driver's license required; Equal Opportunity Employer.