Case Management Specialist (8860)

The Salvation Army; Shreveport (LA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Voluntary Life Insurance

PTO

Aflac Policies

Retirement Plan

Holiday Pay

Job summary

The Salvation Army in Shreveport, LA is seeking a Full Time Case Manager to interview applicants for Pathway of Hope, perform needs assessments, and develop long-term goals for eligible clients. You will maintain case records and enter data into HMIS, coordinating with external counselors as needed.

Qualifications include a Bachelor's degree and 3 years of progressive case management experience in social services. Valid driver's license required; Equal Opportunity Employer.

Qualifications

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.
• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Interviews applicants to determine eligibility for Pathway of Hope program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients including those in Pathway of Hope, based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
• Prepares and maintains case records and logs on all Pathway of Hope assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Plans, announces, and leads meetings with shelter residents as needed to correct procedural problems.
• Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.

Skills

Case management

Needs assessment

HMIS data entry

Client counseling

Interviewing

Education

Bachelor's degree in Social Work

Tools

HMIS

Job description

Job Details: Job Location: ALM-Shreveport La Corps - Shreveport, LA 71101, Position Type: Full Time Regular, Education Level: Bachelor's Degree, Salary Range: $16.00 Hourly, Travel Percentage: Minimal, Job Shift: Any, Job Category: Case Management, This position is responsible for :

Key Responsibilities :

• Interviews applicants to determine eligibility for Pathway of Hope program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Establishes unique comprehensive long-term program goals (three months or more) for eligible clients including those in Pathway of Hope, based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.
• Prepares and maintains case records and logs on all Pathway of Hope assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.
• Plans, announces, and leads meetings with shelter residents as needed to correct procedural problems.
• Provides direct assistance in obtaining and maintaining self-sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well-being.

Physical Requirements & Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly in order to maintain control of client caseload.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Work requires driving a vehicle and transporting clients where there may be discomforts associated with heavy traffic or changes in weather.

Benefits:

• Health
• Voluntary Life Insurance
• PTO
• Aflac Policies
• Retirement Plan
• Holiday Pay

WHAT WE ARE LOOKING FOR IN YOU: :

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,
• and
• Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

License & Certifications:

• Valid State Drivers License

Equal Opportunity Employer: Veterans | Disabled