Holiday Gift Guide Sales Pro & Brand Liaison

Macy's; Odessa (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Odessa, TX is seeking an Ambassador to drive sales by greeting customers, making product recommendations, and upselling while representing vendor brands. You will collaborate with stylists and store leadership, lead vendor events, and build brand-specific clientele as part of a dynamic, inclusive team.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability.

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Flexible availability including days, evenings, weekends and holidays.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills

Customer relationship

Upselling

Communication

Retail sales

Tools

POS systems

Mobile devices

RF equipment

Job description

Macy's in Odessa, TX is seeking an Ambassador to drive sales by greeting customers, making product recommendations, and upselling while representing vendor brands. You will collaborate with stylists and store leadership, lead vendor events, and build brand-specific clientele as part of a dynamic, inclusive team.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Hours depend on business needs and colleague availability.